Frequently Asked Questions

Whats the difference between Zingox and local shops?

Please take a look at few videos explaining difference:

OMPEG showcase:

How to order fruits and veggies?

Browse through the website and select items of your choices and add them to the cart.

We will look out for best possible quality products and secure them for you.

Order confirmation with collection or delivery slots will be communicated to you as per choice provided at the time of checkout.

Collection/Delivery is organised on selected days

Collection Points


Please refer Collection Point page

What happens if some items are not available?

Refund will be initiated for unavailable orders and funds will be transferred in 1-2 working days.

What are delivery charges?

Please refer shipping policy page


Can I amend my order?

You can get in touch with our team. Go to home page and click on 'Chat with us.'  We will be happy to help you.

Can I apply multiple discounts?

Due to technical limitations we can apply only 1 discount at a time. However do get in touch with us if you have concern over price of any item.

How to use loyalty points?

How to use wishlist?